Shipping policy
Order processing times.
We aim to dispatch all orders within 1-3 working days, once your order has been shipped you will receive a confirmation email with tracking details.
Please note-
- Orders containing embroidery will have a processing time of 3-5 working days before dispatch
- During peak events, IE - Launch- our processing times may increase to 3-5 working days.
Shipping -
New Zealand -
All NZ orders are shipped via NZ POST through express shipping with a delivery target of 1-2days
Free shipping on orders over $180 NZD
$8.50 - Delivery Estimate 1-2 days
Rural shipping -
$10 - Delivery estimate additional 2-3 working days to standard target delivery
Once your items are dispatched, they are with NZ POST'S shedules, Please check for any delays here
Australia -
All Australia orders are shipped via NZ POST international courier- with delivery target of 3-8 working days
Free shipping on orders over $250 NZD
$15 flat rate Delivery Estimate 3- 8 Business days
Once your items are dispatched, they are with NZ POST'S shedules, Please check for any delays here
** please note any taxes and duty on international orders are the responsibility of the customer.
If you would prefer your items delivered via DHL EXPRESS - please email us at hello@awamae.com. Delivery target 1-3 busniess days. This service has a considerably higher price and we will provide you with an invoice before goods are shipped through DHL